Online Terms of Sale

This website, (Site), is owned and operated by Alan White Anthology Pty Ltd (ABN 20 003 716 998) and its related and associated bodies corporate (we, us, ourPurchase) will be subject to the following online terms of sale (Online Terms of Sale).

You must be at least 18 years old to make a purchase.


An order placed by you on the Site for products is only an offer by you to purchase a product for the price displayed on the Site. We reserve the right to accept or reject your offer for any reason. Reasons may include, but are not limited to, the unavailability of a product or service or an error or change in the price displayed on the Site.

Colour Matching

You may contact us for advice on hair colour. If you send us a small sample of your hair, we will colour match it as best as we can. You acknowledge that we will not be responsible or liable for any difference between the colour of any sample you provide to us and the colour of any product we provide to you. You also acknowledge that the colours of any items delivered to you may vary slightly from the colours displayed by your computer monitor.


The prices of products displayed on the Site may change from time to time. Unless stated otherwise, prices are inclusive of goods and services tax. The prices of products displayed on the Site are expressed in Australian dollars.


Payment for Purchases may be made by either one of the following methods:

(i) Credit card: Visa or Mastercard

All credit card orders placed online are via our secure server which has 128 bit data encryption to protect your privacy.

(ii) Direct deposit:

Bank: National Australia Bank
Account Name: Alan White Anthology
BSB: 082 902
Account number: 82 449 1009

Refunds and Exchanges

We will exchange a product if it is returned to us within 10 days of being received by you, unopened and unused, with original packaging and labels, however, only if you notify us of your decision to exchange the product within 2 days of it being received by you. We do charge a 20% restocking fee. We do not give a refund for a product if you simply change your mind or make a wrong decision. We will give you a refund if a product is damaged or faulty, does not match its sample or description, or does not do what it is supposed to do, or if we are otherwise required to do so by law.


A product may be shipped to any country. Before making a Purchase, we will offer you a choice between the following methods of shipment:

Shipping within Australia

Star Track Express (next business day)

Under 500g $10
Under 3kg $14
Over 3kg $25

International Shipping

New Zealand

Under 500g $18
Under 1kg $25<
Under 2kg $45
Over 2kg $90

Asia Pacific

Under 500g $20
Under 1kg $30
Under 2kg $50
Over 2kg $100

USA/Canada/Middle East

Under 500g $25
Under 1kg $35
Under 2kg $60
Over 2 kg $100

Other international

Under 500g $26
Under 1kg $45
Under 2kg $75
Over 2kg $150

All methods of shipping provide for tracking. We do not accept Post Office Box numbers. The products displayed on the Site are subject to availability and may change from time to time. Supply problems and unexpected demand may result in certain products being unavailable or the shipment of such products being delayed and, accordingly, the above shipping times set out at estimates only. We will not be responsible or liable for delayed shipping under any circumstances.

Title and Risk in Products

A product delivered by us to you remains our sole and absolute property until all money due to us has been paid, however, a product will be at your own risk from the time the product is removed from storage or our warehouse for the purpose of delivery to you. You will be responsible for obtaining any necessary insurance in respect of a product shipped to you.

Terms and Conditions

Your access to and use of the Site is governed by our Terms and Conditions.

Privacy Statement

For information about how we handle personal information, please refer to our Privacy Statement accessible from the Site. By your use of the Site, you consent to the collection, storage, use and dissemination of personal information in accordance with our Privacy Statement

Amendment of Online Terms of Sale

We may, in our absolute discretion, modify or amend the Online Terms of Sale from time to time. Any modifications or amendments will be binding on you once displayed on the Site.

Governing Law

The Online Terms of Sale are governed by the laws in force in the Australian Capital Territory, Australia. You agree to submit to the exclusive jurisdiction of the courts in the Australian Capital Territory, Australia.


We do not accept any liability for our failure to comply with the Online Terms of Sale where the failure is due to circumstances beyond our reasonable control. A failure by us to exercise a right, power or privilege available under the Online Terms of Sale will not constitute a waiver of such a right, power or privilege. If we waive any rights available to us under the Online Terms of Sale on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of the Online Terms of Sale are held to be invalid, unenforceable or illegal for any reason, the remaining Online Terms of Sale will continue in full force.

Contacting Us

If you wish to obtain product and pricing information, discuss the Online Terms of Sale, or otherwise wish to contact us, please contact us at info(at)